![]() Yes I believe that there was a misunderstanding. Mar 7th I resend the same email and actually get a reply the same day. I even include the lock #'s for my top boxes so they can match them up. Why on earth would you send out an order like that and not key them all the same ? I ask how to get the Givi boxes returned AND get the proper lock set for all boxes. On top of that, not one of the boxes has a matching lock set. Wait, whut ? Yeah that's right, they never changed the order !įeb 28th I send off another email explaining there was a miscommunication somewhere and I still received the Givi boxes after person #2 said they would exchange them. I open said boxes and start looking at everything and pull out my shiny new Givi panniers. ( guess all my stuff came in ?)įeb 28th FedEx Santa left a slip on my door for signed delivery so I went and picked up my 4 giant boxes full of crap at the hub after work. Thanks for the updateįeb 19th " If you give confirmation we can ship your entire order this afternoon." Yeah, I'll confirm. I'd hate to go through all this and have missed something. I do just want to be sure they fit the racks that I have ordered for my 2014 Suzuki Vstrom 1000. The Kappa panniers are in production currently and not available but they are going to confirm times.įeb 16th Kappa cases are arriving at the end of next week, do you want to change your order ? Yes, those are the correct boxes I would like to swap out.įeb 14th the original person sends me a reply. ( The price difference in negligible at this point for what I spent )įeb 12th a different person replies including a link to the boxes I would like to swap out. By mistake I clicked the Givi's somehow and not the Kappas.įeb 9th I send back an email telling them I screwed up and that I would like to change the boxes out if possible and if not I'll just keep the Givi's. I don't know the difference between the two specifically but I wanted all Kappa bags and boxes. ( hey thanks for reaching out and telling me beforehand )ĭuring this time I was looking at the order list again and realized I ordered the Givi panniers instead of the Kappa panniers. They tell me that my racks are on backorder and won't be in for another week. Panniers, 2 top cases, racks, bags, plates and on and on.įeb 8th my order still shows "pending" so I fire off an email to ask what's up. Jan 28th I place an order for $1800 worth of stuff. I'll try to keep it short but it's not really. Has anyone else had issues with Motostorm? I have to send back the part at my own cost and they will exchange it, stating I ordered the wrong part for my particular model as I have the 20'14 model with an adjustable wind screen as opposed the the '14 model without the adjustable screen Revizilla has realised that it wont fit a S10 '14 (see pic), but Motostorm refuses to acknowledge their mistake even after I sent them the Revzilla pic as well as links to Yamaha website Motostorm's website clearly stated " for Yamaha Super Tenere '10-'17" (see attached pic - the writing on the pic is me trying to communicate the issue to Motostorm. ![]() Well here the fun starts, mototstorm refuses to acknowledge that there is NO Super Tenere 10-17, the model obviously changed in '14 with the adjustable windscreen being added as part of Yamaha's upgrade to the new models, both models Z & ZE ![]() I recently bought a Givi Air Flow wind screen, The shipping was delayed due to the December break, that's ok, however once the screen arrived it was clearly for the S10 '10-'13.
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